Reviewed · SãO PAULO TOURS
Gift Card Gift Surprise Someone Special – by Venus’ Secret Spa – Sao Paulo
A thoughtful gift can feel wonderfully personal. Venus’ Secret Spa in São Paulo turns that idea into a private 2-hour-45-minute day spa with a facial mix massage, relaxing body massage, and shower bath. I like the clear, unhurried treatment plan, and I also like the strong attention to gift presentation and overseas communication, especially through Simone on WhatsApp.
The Pinheiros location is easy to reach by public transportation, and only your group takes part. The main caution is practical: international gift-card buyers may need help with payment or delivery, and one customer reported a problem receiving a voucher, so confirm every detail before the appointment.
In This Review
- Key points at a glance
- A calm gift in São Paulo’s Pinheiros district
- What happens during the 2-hour-45-minute treatment
- Facial Mix Massage
- Body Relaxing Massage
- Shower bath
- Why the personal service matters
- The value of $288.40 per person
- Who will enjoy this experience most
- Booking a surprise from outside Brazil
- Timing, cancellation, and appointment planning
- My call: book it for a personal, well-organized spa gift
- FAQ
- Where is Venus’ Secret Spa located?
- How long does the Day Spa Mini last?
- What treatments are included?
- Is transportation included?
- Is this a private activity?
- How much does the experience cost?
- Can I buy this as a gift?
- Can someone outside Brazil purchase the voucher?
- Are service animals allowed?
- What is the cancellation policy?
Key points at a glance
- Three-part relaxation program: A facial mix massage, body relaxing massage, and shower bath fill the approximately 2-hour-45-minute visit.
- Private setting: This is reserved for your own group rather than a shared class or open treatment session.
- Pinheiros address: The spa is at R. Costa Carvalho, 187, in São Paulo’s Pinheiros district, near public transportation.
- Strong personal service: Simone is especially helpful with international purchases, English-language support, PayPal, and appointment details.
- Gift-ready presentation: The spa can prepare a gift voucher and attractive wrapping, useful for birthdays and special occasions.
- Flexible cancellation: You can receive a full refund when canceling at least 24 hours before the start time.
A calm gift in São Paulo’s Pinheiros district

Venus’ Secret Spa is built around a simple promise: give someone time away from daily demands. Instead of packing several short treatments into a rushed schedule, the Day Spa Mini keeps the focus on three connected services and nearly three hours of care.
The address, R. Costa Carvalho, 187, places the experience in Pinheiros. The meeting point is also the ending point, so you do not need to arrange a second pickup location or find your way back after the appointment. Public transportation is nearby, which matters in a city where a short distance can still take time by car.
This is a private activity, meaning only your group participates. That makes the package especially suitable as a birthday surprise, couple’s gift, or solo day of rest. The available information does not say how many people can be included in one booking, so you should confirm group size directly with the spa if you are purchasing for more than one person.
The atmosphere described by the spa’s customers is clean, calm, and pleasant. That may sound basic, but it is central to a spa visit. A good massage is harder to enjoy when the setting feels hurried or poorly managed. Here, the repeated praise centers on courtesy, organization, and the feeling that each step is explained.
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What happens during the 2-hour-45-minute treatment

The program is called Day Spa Mini, but the word mini should not fool you. At approximately 2 hours and 45 minutes, it is long enough to feel like a proper appointment rather than a quick add-on between sightseeing stops.
The package includes:
- Facial Mix Massage
- Body Relaxing Massage
- Shower bath
The schedule is presented as one spa experience at Venus’ Secret Spa, not as a city tour with several stops. That simplicity is useful. You arrive at one address, receive the treatments, and finish at the same place.
Facial Mix Massage
The facial treatment provides a gentle beginning or middle section to the appointment, depending on how the spa arranges the sequence. The title suggests a blended facial massage service, but the supplied details do not specify products, techniques, skin analysis, or whether cleansing is included.
I would ask about allergies, preferred pressure, and the exact facial steps when confirming the booking. That is not a criticism of the package. It is simply the best way to make sure the treatment matches your needs, particularly if you have sensitive skin or want a specific type of facial care.
One useful detail comes from the experience of a customer who praised Van for explaining each step and helping them feel comfortable. That kind of communication is valuable during a facial, when you may not be able to see what is happening. If you prefer clear guidance rather than silent treatment, mention that preference at the start.
Body Relaxing Massage
The body massage is the heart of the package. It is described as relaxing rather than therapeutic, so you should approach it as a calming treatment, not as medical care or targeted physiotherapy.
Tell the staff about pressure preferences before the massage begins. The spa’s service is praised for being attentive and friendly, and one customer specifically highlighted the professional explanation throughout the treatment. Clear communication can make the difference between a massage that is merely pleasant and one that feels properly suited to you.
The duration of each individual service is not provided. For that reason, do not assume that the full 2 hours and 45 minutes is devoted to hands-on massage. Time may include changing, moving between treatments, preparation, and the shower bath. If exact treatment lengths matter to you, ask before booking.
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Shower bath
The shower bath gives the package a practical closing element. After facial and body care, having time for a shower can help you finish comfortably before returning to the city.
The description does not identify the type of shower, the products supplied, or whether towels and other amenities are included. Ask what you should bring and what the spa provides. This is particularly important when buying a surprise gift, since the recipient may need simple instructions before arriving.
Why the personal service matters

The strongest part of this experience is not a grand list of spa facilities. It is the care taken around the booking and the appointment.
Simone receives repeated praise for helping people arrange gift visits from outside Brazil. She assisted an American customer with an international purchase, helped confirm the girlfriend’s visit, and supplied the voucher details. Another customer noted that Simone could communicate in English and found a solution when a credit-card payment from outside Brazil did not work.
That is useful information if you are buying from abroad. Payment systems can be the awkward part of an otherwise lovely gift, especially when a Brazilian website or local card process does not accept an overseas card. The spa has used WhatsApp, email, and PayPal to help with these situations, based on the information available.
The service also appears to extend beyond the treatment room. A customer who bought a voucher in person received attractive gift wrapping, while another described a personalized presentation prepared for a birthday surprise. Those touches do not change the massage itself, but they make the gift feel finished.
Still, use a little care. One customer reported paying for a gift card without receiving it and found phone contact difficult. The spa apologized and asked the person to contact its WhatsApp number or email so the issue could be traced. The lesson is simple: save your payment confirmation, request the voucher promptly, and confirm that your recipient’s appointment is recorded.
The value of $288.40 per person
The listed price is $288.40 per person, while the package information also gives a Brazilian price of R$1,588. The two figures may reflect different booking or currency displays, so check the final amount and currency before paying.
That is a substantial price for a spa appointment. Its value depends on what you want from the day. If you are comparing this with a quick massage, it will look expensive. If you are buying a polished gift that includes nearly three hours of private care, a facial massage, a body massage, a shower bath, and assistance with the voucher, the price may make more sense.
The private format adds value for some people. You are not joining a large group or sharing a treatment schedule with strangers. You can give the appointment as a personal surprise, and the recipient can focus on the care without managing a complicated itinerary.
The value is also tied to the service around the purchase. Simone’s help with English communication, international payment, PayPal, and appointment confirmation can save time and worry. That matters when you are arranging the gift from another country.
Before paying, I would confirm four points:
- The exact currency and total charge
- How and when the gift voucher will be delivered
- The recipient’s appointment date and time
- What the package includes beyond the three named services
The package description does not mention meals, drinks, sauna access, pool use, hotel transfer, or extra beauty treatments. Do not assume these are included.
Who will enjoy this experience most
This spa package is a good fit for someone who values quiet personal care more than sightseeing or entertainment. It works particularly well for a birthday, romantic surprise, thank-you gift, or a solo afternoon set aside for rest.
It is also a practical option for someone living in São Paulo who can reach Pinheiros by public transportation. The location and return to the same meeting point keep the plan simple. You do not need to coordinate transportation between several venues.
International gift buyers are another natural audience. The spa has experience assisting people outside Brazil, and Simone’s support in English is a real advantage. If the recipient lives in São Paulo but the purchaser lives in the United States, Europe, or elsewhere, the WhatsApp support may make the arrangement easier.
The package may be less suitable for someone who wants a full luxury resort day with lunch, a pool, multiple beauty services, or a long list of facilities. None of those extras are part of the stated program. It may also not suit someone looking for medical massage or a specific therapeutic treatment, since the body service is described as relaxing.
Most participants can take part, and service animals are allowed. The spa is near public transportation. If you have particular mobility, medical, or treatment needs, contact the spa before booking because the available details do not explain the room layout or treatment adaptations.
Booking a surprise from outside Brazil
The gift-card angle is one of the more appealing parts of Venus’ Secret Spa. You can arrange the experience for someone in São Paulo without being there yourself, and the spa has helped overseas customers with payment and scheduling.
Use WhatsApp early rather than waiting until the appointment date. Ask for the voucher, provide the recipient’s details carefully, and request confirmation in writing. If you are buying for a birthday, state the date clearly and make sure the spa knows whether the recipient should receive the voucher directly or whether you want to present it yourself.
The service team is described as quick to respond and solution-oriented. That is encouraging, but a gift purchase still deserves a paper trail. Keep copies of the payment receipt, WhatsApp messages, email replies, and voucher.
The spa’s contact details provided for resolving a voucher issue are WhatsApp at +55 11 96737.7788 and email at [email protected]. Use those channels if the voucher does not arrive or if you need to clarify the booking.
Timing, cancellation, and appointment planning
Plan on approximately 2 hours and 45 minutes at the spa. Do not schedule a flight, business meeting, or tight restaurant reservation immediately afterward. The exact treatment times are not listed, and allowing a little breathing room is wise.
The appointment begins and ends at R. Costa Carvalho, 187, Pinheiros, São Paulo. Since the activity does not include transportation, you are responsible for getting to the meeting point. Public transportation is nearby, which gives you a useful option in São Paulo.
Free cancellation is available if you cancel at least 24 hours before the start time. Canceling later, or requesting changes less than 24 hours before the appointment, is not accepted for a refund. The cut-off follows local São Paulo time, so international purchasers should pay attention to the time difference.
Confirmation is received at booking. Even so, I would still verify the appointment if you are arranging a surprise, especially when the booking involves an overseas payment or a gift voucher.
My call: book it for a personal, well-organized spa gift
I would book Venus’ Secret Spa if I wanted to give someone in São Paulo a focused day of relaxation with a polished gift-card experience. The private format, nearly three-hour schedule, Pinheiros location, and attentive communication make it more appealing than a bare treatment voucher.
I would pause before booking if the recipient expects a resort-style spa with extensive facilities, food, or a broad menu of treatments. I would also confirm the voucher and payment details before announcing the surprise.
For an international buyer, the best approach is to contact Simone or the spa team, verify the total price in the correct currency, and make sure the recipient’s appointment is confirmed. Do that, and this can be a warm, practical gift rather than just another certificate in an inbox.
FAQ
Where is Venus’ Secret Spa located?
It is at R. Costa Carvalho, 187, Pinheiros, São Paulo, SP 05429-130, Brazil.
How long does the Day Spa Mini last?
The approximate duration is 2 hours and 45 minutes.
What treatments are included?
The package includes a Facial Mix Massage, Body Relaxing Massage, and shower bath.
Is transportation included?
No transportation service is specified. The experience starts and ends at the spa address, which is near public transportation.
Is this a private activity?
Yes. Only your group participates in the activity.
How much does the experience cost?
The listed price is $288.40 per person. The package information also gives a price of R$1,588, so confirm the final currency and amount before paying.
Can I buy this as a gift?
Yes. The experience is specifically offered as a gift, and gift vouchers and gift wrapping are available.
Can someone outside Brazil purchase the voucher?
Yes. The spa has assisted international purchasers with payment, including PayPal, and Simone has provided help in English.
Are service animals allowed?
Yes. Service animals are allowed.
What is the cancellation policy?
You can cancel for a full refund at least 24 hours before the experience begins. Cancellations or changes made less than 24 hours before the start time are not accepted for a refund.
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